(The rest of the staff don't even know the price of The Second Book of Go :-)
Skelley: What you say of the 'rest of the staff' is unfair. Marjan is a go player herself, 1k, and she is very friendly and helpful.
tsjanl: I agree. She was a great help in advicing which books to read after you have mastered the rules.
gG: I sent them a Fax and E-Mail recently. Nobody responded. yet.
Velobici: I am surprised to hear this. In the fall of 2003, I order four back issues of Go World from Het Paard. By accident, one of the issues was not what I ordered. After speaking to Het Paard by phone, they immediately sent out the missing issue which arrived promptly. Excellent service. Highly recommended.
Stefan: I have been buying from Het Paard since close to ten years now - once in their shop in Amsterdam, a couple of times at tournaments and many times via fax/email. I have always been very satisfied with their service.
gG: Everything is fine. I just received a fax from them.
tderz I know both since about 25-26 years (in 2007). Both are nice and friendly (of course, as myself :-) ).
IMO, the website of the shop could have a major makeover, with direct online ordering facility.