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KGS First Time User Experience
Keywords: Online Go, Software
The intention of this page is to collect the experiences of people who just joined KGS quickly and easily, while it's still fresh. Any other feedback should be entered in KGS Wishlist or KGS Bugs. Advice and help in KGS User's Guide. If you have some experience with KGS, then please don't spam this list with wishes - that's what the KGS Wishlist is for. Sebastian: I just tried out KGS (in spite of my reservation about the License Agreement). It's a great server! And easy to use. Some observations (my clent was about a week old and I ignored the warning to upgrade, so please excuse me if some of these are not up to date):
Discussion
[1] S: I know. The reason why I wrote this here is because it impacts the First Time user experience. wms: Yes, users email about this sometimes. It does cause confusion. The problem is that often users mistype their email address, etc., so you end up with an account whose password has been lost. The 24 hour thing is just meant to clear these out quickly, so that the users can re-register with the same name (but hopefully a different email address!) S: Oh, I see - it is actually meant to improve behaviour for beginners! I assume you wouldn't want to send the password that the user had entered because you're concerned about security? Hmm - how about if you enabled both passwords? You'd send out the mail with the backup password (with a little explanation), and when the user logs in the second time you disable the password that he didn't use. Would this be possible? wms: When you press the "guest" button, the password input field is ignored. You can just leave it blank. I suppose I could let that become your password when you finally register, but I don't want to. The purpose of mailing the password is just to require that people receive email from KGS before they have a full registered account. There was trouble for a while, people (escapers mostly) would make a new registered account each time they connected. Forcing them to move email back and forth made setting up a new account enough work that it has cut this practice way, way, down, and also had the nice side effect that the email addresses on file on the server are accurate more often. (Sebastian:) Good! Fighting escapers is indeed a worthy cause, so I am now convinced the functionality is best as it is. I only would propose the following cosmetic changes:
Please bear with me if any of these are already stated. It's been a while since I first logged on, so I don't remember the exact wording. Niobe? Is it possible to enter the sent password somewhere while logged on? When I registered, the Email came in an instant and I had to log off and log on again. Thats probably another precausion to fight escapers or probably I was just blind and there actually is a place to put the password, but I didn't find it and found it rather confusing to have to log off before I could register my account. This is a copy of the living page "KGS First Time User Experience" at Sensei's Library. ![]() |